Brokerage names top three insurers
An Australian insurance brokerage has named its top three insurers in terms of claims excellence and recognised a late insurance claims personality in the process.
ICA appoints direct insurance advocates in overhaul
The Insurance Council of Australia (ICA) has raided the direct-focused sections of Suncorp and IGA for a new president and deputy president. But is Australia's broking community underrepresented on the ICA board?
Insurance movers and shakers
The biggest job moves from the Australian insurance industry, including an appointment at Lumley, a double promotion at Chartis and a complete management restructure at AXIS.
10 reasons brokers are better than direct insurers
The perennial battle of convincing clients that using a broker is better than going direct will define how successful the insurance broker channel remains. Here are 10 reasons why you are better than direct insurance.
Man loses phone in cow’s backside
The wackiest mobile phone insurance claims, including a farmer’s strange case; man makes 260 threatening calls to insurer; and BrokerMind competition finds UK’s smartest insurance broker.
Insurer overhauls broker relations
An Australian insurance giant has established a new division called Underwriting Services in a major restructure of how its underwriters will work with insurance brokers.
Insurer overhauls IT systems
One of Australia's largest intermediary-based insurers is set to consolidate its three business lines in a new customer relationship management platform. Brokers will now benefit...
Insurer seeks broker feedback on digital media
An Australian insurance giant has launched a survey for insurance brokers to discover how well the broking channel has embraced the communication revolution.
In focus: Professional indemnity
The professional indemnity insurance space is congested, yet still growing. So how do insurance brokers win a slice of such a burgeoning but competitive area?
Why brokers need a young workforce
EXCLUSIVE: An Australian insurance giant sits down with Insurance Business to discuss how brokers can attract young people into insurance and why it is so important they do.